Using this Manual

Enfield Children's Services has worked with tri.x for many years to produce online procedures that are regularly reviewed and updated, and linked to relevant additional information where necessary.

We believe that procedures should be clear, concise, and sufficiently detailed to provide appropriate guidance without being unnecessarily prescriptive or attempting to legislate for every eventuality.

Some key pieces of practice guidance from the previous version have been moved to Local Resources and remain available.

This version of the procedures manual has been developed to make the most of technical advances, enabling it to be successfully viewed on most devices with screens.

This manual will be updated regularly, and a summary of the changes can be accessed via the 'Amendments' button on the Home page. The next scheduled update for this manual is October 2026.

If you would like to suggest a change to the procedures manual, discuss your suggestion with your line manager in the first instance.

There may be occasions when it is necessary to refer to earlier versions of the manual. tri.x keep full archived versions of each edition of Enfield's Procedures, which are available if required.

This manual includes a local resources section, accessible via the navigation bar. If there is a resource you think should be added, talk to your manager in the first instance. The nominated administrator for this area will be able to access online training in the use of the area from tri.x.

This library is populated and maintained locally and not by tri.x.

tri.x will not be responsible for content added to this area, and any concerns should be directed to the contact person responsible for the procedures.

The manual is accessed by readers who may encounter unfamiliar terms. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedure users.

Every effort has been made to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

We recommend that you register with us to automatically receive notifications when this manual is updated and a monthly newsletter containing articles that may be of interest. Click on the 'Register for Updates' button on the top navigation to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences, and we will never share your data with other organisations for marketing or other purposes.

The content of this website can be accessed, printed and downloaded in an unaltered form, temporarily, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and the London Borough of Enfield.

tri.x is committed to ensuring its platform is accessible to all users and has embedded accessibility into its design, development, and testing processes. The platform is currently partially conformant with WCAG 2.2 Level AA, meaning most content meets accessibility requirements, with ongoing improvements to areas such as form behaviour, colour contrast, control sizing & responsiveness.

Accessibility is regularly reviewed through internal assessments, automated testing tools, audits, and user feedback, with amendments evaluated on each release. tri.x supports modern browsers and assistive technologies and now includes a text-to-speech feature to better support users with visual impairments. Users are encouraged to report any accessibility issues so they can be triaged and addressed in future releases.

For more information, please see Accessibility Statement for tri.x online.

Users can print individual chapters FOR REFERENCE. The entire manual CANNOT be printed. The manual is updated regularly; therefore, we advise that any hard copies not be kept for reference and that users develop the habit of consulting the online version.

It is recommended that this manual be viewed with the latest browsers, with JavaScript and cookies enabled for maximum compatibility and functionality.

Recommended browsers are:

• Microsoft Edge (Windows 10 & 11);
• Google Chrome;
• Mozilla Firefox;
• Apple Safari.

This manual has been tested on a variety of mobile devices to ensure that it displays correctly. If you are using an older mobile device, the manual may not display correctly.

If you would like the text to be larger, resize the text under accessibility options. Alternatively, if you would also like the buttons and the rest of the layout enlarged, you can use the zoom function in your browser.

The majority of devices have the functionality to download a shortcut to the homescreen by loading the site using the 'url', then using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices; please refer to the manufacturer's instructions.